TWT AI

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SAP ECC 6.0SAP S/4HANA
TWT AI agent
AI
TWT AI Connected · PRD 100
Why did the goods receipt IDoc fail for vendor 100234?
IDoc status 51 in WE05. Material valuation type is missing on the vendor’s purchasing info record. I can correct the record and reprocess the IDoc.
Approve action View change log
Root cause foundWE05 · status 51
Core Capabilities

From SAP Understanding to Governed Action.

TWT AI brings intelligence into SAP workflows, helping teams access relevant context, investigate issues and work more effectively.

AITWT AIWorkspaceConnected to SAP
System context
S/4HANA · Client 100
Organisational structure
Company code 1000
Plant 1000
Purch. org 1000
PO 4500018723EKKO / EKPO
Vendor
100234
Linked GR
5000041219
Items
3 lines
Invoice
Blocked
Vendor→Purchase order→Goods receipt→Invoice
Which open purchase orders for plant 1000 are past their delivery date?
TWT AI
14 open items are past their delivery date. 9 belong to two vendors.
VendorItemsAvg. delay
10023456 days
10087143 days
Source · EKPO, EKET
Investigation
Root cause found
IDoc 0000081234 failed · status 51
SM37Job ZMM_GR_POSTOK
ST22No runtime dumpsOK
ME13Info record · valuation type missingCause
NEXTPrepare an info-record correction for review
Automation canvas
Trigger · Daily 06:00
✓
Trigger
Scheduled run
✓
Detect
Failed IDocs
✓
Classify
By root cause
!
Review
Owner approval
·
Complete
Reprocess
4 corrections prepared · waiting at review
Proposed changeAwaiting approval
Info record 5300001145CurrentProposed
Valuation typeempty01
Review
Complete
Approval
Pending
Execute
Locked
ApproveReview change
Runs only after approval, within the user's SAP permissions.
Enterprise Context

AI That Understands the Enterprise.

Reliable AI requires access to the systems, data, knowledge and processes behind the business.

SAP Systems: Core enterprise applications and system context.SAP SystemsCore applicationsS/4HANAECC 6.0Business Data: The information required to understand what is happening.Business DataLive operational informationEnterprise Knowledge: Documentation, policies and organisational knowledge.Enterprise KnowledgePolicies and documentationBusiness Processes: The workflows connecting information with action.Business ProcessesWorkflows and approvalsENTERPRISE CONTEXTConnected, governed viewSystemsDataKnowledgeProcessesCONTEXT-AWARE AGENTTWT AIUnderstands business stateReasons with full contextActs within controls SAP Systems: Core enterprise applications and system context.SAP SystemsCore applicationsS/4HANAECC 6.0Business Data: The information required to understand what is happening.Business DataLive operational informationEnterprise Knowledge: Documentation, policies and organisational knowledge.Enterprise KnowledgePolicies and documentationBusiness Processes: The workflows connecting information with action.Business ProcessesWorkflows and approvalsENTERPRISE CONTEXTConnected, governed viewSystemsDataKnowledgeProcessesCONTEXT-AWARE AGENTTWT AIUnderstands business stateReasons with full contextActs within controls
Across the Business

Where TWT AI Goes to Work.

From finance to supply chain, TWT AI brings SAP context and action into the workflows teams already use.

AITWT AIBusiness workspace
FinanceMM / FI · Invoice verificationIllustrative scenario
Why is invoice 51000482 blocked?
TWT AI
The invoice is blocked for a quantity variance. It bills 18 more units than were received against the purchase order.
Document relationship
Purchase order
4500018723
Ordered 120
→
Goods receipt
5000031177
Received 102
→
Invoice
51000482
Billed 120
Review quantity variance →Release requires AP approver
ProcurementMM · Purchase requisition releaseIllustrative scenario
Why is purchase requisition 10004512 still awaiting approval?
TWT AI
It has passed the first release level. The second level, cost-centre manager approval, is still open because the value is above the level-one limit.
Release strategy
Created
Level 1 · Buyer
Level 2 · Cost centre
Converted to PO
Release strategy Z2Waiting 3 days
Notify the approver →No release is made on the approver’s behalf
InventoryMM · Material movementsIllustrative scenario
Why is stock for material 300-450 lower than expected at plant 1000?
TWT AI
A goods issue of 120 units to a production order was posted on Monday. Unrestricted stock fell below the planned level after that posting.
Recent material movements
MovementTypeQtyReference
Goods receipt101+80PO 4500019011
Goods issue261−120Prod. order 1000452
Transfer311−15Sloc 0001 → 0002
Review stock position →Read-only investigation
Supply ChainSD / LE · Outbound deliveryIllustrative scenario
Why is delivery 80001234 delayed?
TWT AI
Picking is complete, but goods issue is blocked by a credit check on the sold-to party. The planned goods issue date has passed.
Fulfilment stages
Order
Delivery
Picking
Goods issue
Billing
Credit blockPlanned GI · 2 days ago
Review credit block →Credit release stays with finance
Human ResourcesHCM · Employee requestsIllustrative scenario
Which employee requests in my team are waiting for approval?
TWT AI
Five requests are pending manager approval. Two are leave requests starting next week.
Pending requests
RequestEmployeeStatus
Leave · 3 days00012045Pending
Leave · 1 day00012211Pending
Address change00011874Pending
Open approvals →Approvals stay with the manager
Customer ServiceSD · Sales orderIllustrative scenario
Why has customer order 20001874 not shipped?
TWT AI
One of three line items is waiting on material availability. The other two are confirmed and ready for delivery.
Order lines
ItemMaterialConfirmed
10400-110Confirmed
20400-125Confirmed
30300-450Awaiting stock
Review order →Customer updates need agent sign-off
Enterprise Control

AI That Acts Within Your Controls.

TWT AI operates within existing permissions, approvals and governance so enterprise actions remain controlled and traceable.

Permission-AwareHuman ApprovalFully Auditable
Governed actionReprocess IDoc 0000081234Awaiting approval
✓
Request received
Correct the info record and reprocess the failed IDoc.
✓
Permission validated
Checked against the requester’s SAP role.
Permission-Aware
•
Approval
Waiting for the process owner to approve.
Human Approval
•
SAP action
Locked until approval is given.
Not started
✓
Audit record
Each step is written to the activity trail.
Fully Auditable
ApproverProcess owner · MMApproveReject
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